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棗莊公司:獲評國網公司營銷工作先進集體

發布日期: 2019-02-02 信息來源: 管理員

1月31日,國家電網有限公司召開2019年營銷(農電)工作會議,會上表彰了2018年國網公司營銷工作先進單位、先進集體、先進個人,棗莊公司榮獲國網公司營銷工作先進集體。

面對優化營商環境、配售電市場開放和電費回收日趨嚴峻等新形勢、新要求、新挑戰,棗莊公司堅持以客戶為中心、以市場為導向,持續深化優化供電營商環境,全力穩固存量市場,大力開拓新興市場,深化營銷精益管理,各項工作取得新突破、新成績、新亮點。棗莊公司營銷(農電)管理業績考核兌現綜合評價為A級,連續7年榮獲省公司營銷(農電)專業管理標桿單位。

積極開展優化營商環境試點,制定“三優四減”工作舉措,實物儲備供應、柱上開關安裝等做法得到省公司高度認可。實施“四三二一”優化營商環境10項措施,率先開展業擴預約服務,10千伏、低壓報裝環節同比降低11.2%、7.6%,線上辦理率達到99%,應用業擴應急基建項目包4558萬元,有效降低客戶辦電成本。

制訂《服務投訴積分制考核辦法》,實施“紅、黃”牌管理,營銷類投訴同比下降19.4%。堅持“每周一訓、每月一考”,省公司營銷服務技能競賽獲團體三等獎。木石等3個供電所被命名為四星級供電所,蔣斌董事長視察南沙河供電所,給予高度評價。

對234戶高風險客戶實施“一戶一策”,高壓預收結轉比例完成68%,智能繳費推廣比率達到89%,線上交費應用率達到63.02%。更換欠壓電能表16.7萬只、09規約終端1.9萬臺,全量采集成功率完成99.9%以上。追繳電費及違約使用電費523.06萬元,臺區綜合線損下降0.48個百分點,減少損失電量1100萬千瓦時,省公司營銷線損管理工作現場會在棗莊公司召開。

成功制止棗礦集團違規申請配電區域劃分及供電業務許可取證,完成194個移交小區資產清查和接收工作。完成嶧城嘉禾文苑地源熱泵等12項替代項目,建成京杭大運河滕州港港口岸電等5個綜合能源示范項目,完成電能替代電量6.01億千瓦。新建公交專用站3座、公共快充站10座,累計建成各類充電站點65座、充電樁322臺,完成充電量21.67萬千瓦時。“多表合一”建設實現新增2.78萬戶,累計接入6.71萬戶。(唐曉光 鞠同心)

信息來源:國網棗莊供電公司

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